HP Tower Uninterruptible Power System - Manual (Page 36)

TROUBLESHOOTING
HP T750 G2, HP T750J, HP T1000 G3, HP T1000J, HP T1500 G3, and HP T1500J UPS Models User Guide S 505922-002 29
Table 10 Troubleshooting Guide (continued)
Action Possible Cause Alarm or Condition
Continuous beep. UPS internal temperature is too
high. Shutdown is imminent. Save your work and turn off your
equipment. Turn off the UPS.
Clear vents and remove any heat sources. Ensure the airflow
around the UPS is not restricted. Wait at least 5 minutes and
restart the UPS. If the condition persists, contact your service
representative.
Continuous beep. UPS fan fault. Save your work and turn off your equipment. Turn off the UPS.
Contact your service representative.
3 beeps every 10 seconds. Failed attempt to start the UPS
on battery. Plug the UPS into a power outlet for 24 hours to charge
the battery. After charging the battery, press and hold the
(Test/Alarm Reset) button for 3 seconds, and then check the
(Service) indicator.
If the (Service) indicator still flashes, see “Replacing
Batteries” on page 20.
Continuous beep. The output wave is abnormal
while the UPS is on battery. Shutdown is imminent. Save your work and turn off your
equipment. Turn off the UPS. Contact your service
representative.
Continuous beep. The output voltage is below or
above the limit while the UPS is
on battery. Save your work and turn off your equipment. Turn off the UPS.
Contact your service representative.
Technical Support
Before You Contact HP
Be sure to have the following information available before you call HP:
S Technical support registration number (if applicable)
S Product serial number
S
Product model name and number
S Product identification number
S
Applicable error messages
S Add-on boards or hardware
S Third-party hardware or software
S Operating system type and revision level