HP 3PAR Application Software Suite for Microsoft Exchange User Manual

Page 140

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Table 9 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)

Description/Action

Error Message

Event ID

The Recovery Manager for Exchange Agent service is not functioning
properly.

•

Restart the Recovery Manager for Exchange service from Windows
Services and try the operation again.

RME5173: ERROR: Failed to
identify Recovery Manager for
Exchange agent.

5173

The specified mount point does not exist.

•

Make sure the mount point being provided already exists on the
system.

RME5174: ERROR: The mount
point you have provided does
not exist.

5174

All mailbox stores within the mailbox database were not unmounted
before attempting a restore.

•

Unmount all mailboxes in the mailbox database and then try to
restore.

RME5176: ERROR: Unmount all
mailbox stores within a Mailbox
Database before attempting a
restore.

5176

All public folder stores within the mailbox database were not unmounted
before attempting a restore.

•

Unmount all public folder stores in the mailbox database and then
try to restore.

RME5179: ERROR: Unmount all
public folder stores within a
Mailbox Database before
attempting a restore.

5179

All databases in the mailbox database were not unmounted before
attempting a restore.

•

Unmount all databases in the mailbox database and then try to
restore.

RME5180: ERROR: All
databases in the Mailbox
Database must be dismounted
to perform a restore.

5180

The specified NetBackup include file could not be opened.

•

Check the NetBackup policy setting; NetBackup is case sensitive.

RME5182: ERROR: Could not
open include file <File Path>.
Check to see if your policy
name is correct.

5182

Could not unmount from the specified mount point.

•

If the mounting status still shows Mounted, use the reset command
to reset the mount status.

RME5184: ERROR: Failed to
unmount from specified mount
point.

5184

The specified snapshot information could not be located.

•

Check the HP 3PAR VSS Provider Software log for more detailed
information.

RME5185: ERROR: Failed to
locate snapshot information from
provider: <Snapshot Info Path>.

5185

The value required to set the snapshot volume could not be retrieved
from the VSS Provider’s XML repository.

•

Check the VSS Provider log for more detailed information.

RME5186: ERROR: Could not
retrieve value from provider's
XML repository to set snapshot
volume.

5186

The Exchange Server install location could not be determined from the
registry.

•

Make sure the Exchange Server or Exchange Management tool
package is installed on the system.

RME5187: ERROR: Failed to get
Exchange Server install location
from registry.

5187

The data integrity of the specified virtual copy could not be confirmed.

•

Perform an integrity check on the virtual copy using the Microsoft
Exchange utility eseutils.exe. Consult Microsoft Exchange
documentation for details on how to use this utility.

RME5190: ERROR: Failed to
confirm data integrity of the
Virtual Copy <Timestamp>. Try
performing recovery operations
and integrity check to fix.

5190

The specified virtual volume is currently exposed to a host.

•

Make sure the virtual copy is not exposed to other hosts from the HP
3PAR Storage System.

RME5191: ERROR: Virtual
Volume <Virtual Volume Name>
is currently exposed to host(s).

5191

The backup document generated during the virtual copy creation is
corrupted.

RME5194: ERROR: Invalid
backup component document
path to import Virtual Copies.

5194

140 Event Messages

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