Print quality problems associated with jams, Print-quality-troubleshooting pages – HP Color LaserJet CP3505 Printer series User Manual

Page 191

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If printed colors look wrong when printed, select different colors in the software program or printer
driver.

If you are using a reflective overhead projector with the printed transparencies, use a standard
overhead projector instead.

Print-quality problems associated with the environment

If the printer is operating in excessively humid or dry conditions, verify that the printing environment is
within specifications. See the printer getting started guide for operating-environment specifications.

Print quality problems associated with jams

Make sure that all sheets are cleared from the paper path. See

Jam recovery on page 149

.

If the printer recently jammed, print two to three pages to clean the printer.

If the sheets do not pass through the fuser, which causes image defects on subsequent documents,
print two to three pages to clean the printer. However, if the problem persists, see

Print-quality-

troubleshooting pages on page 179

.

Print-quality problems associated with toner buildup inside the printer

Over time, toner and other particles can collect inside the printer. This buildup can cause the following
print-quality problems:

NOTE:

To help reduce toner buildup, always configure the media type in the tray to match the media

type that you are using. Printing on media that is a different type than the configuration setting can cause
excess toner buildup.

Marks at even intervals on the printed side of the page

Toner that smears easily

Toner specs on the page

Vertical streaks or bands on the page

To correct these types of problems, clean the printer. See

Clean the printer on page 126

.

Print-quality-troubleshooting pages

Use the built-in print-quality-troubleshooting pages to help diagnose and solve print-quality problems.

1.

Press

Menu

.

2.

Press

to highlight DIAGNOSTICS, and then press .

3.

Press

to highlight PQ TROUBLESHOOTING, and then press to print the pages.

The printer returns to the Ready state after printing the print-quality-troubleshooting pages. If you see
print-quality defects on the print-quality-troubleshooting pages, calibrate the printer. See

Calibrate the

printer on page 180

. If defects continue to appear, go to

http://www.hp.com/go/printquality/cljcp3505

ENWW

Print-quality troubleshooting 179

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