HP Color LaserJet CP3505 Printer series - Manual (Page 9)

Information pages ............................................................................................................................. 110
Configure e-mail alerts ..................................................................................................................... 112
Use the embedded Web server ........................................................................................................ 113
Access the embedded Web server by using a network connection ................................ 113
Embedded Web server sections ...................................................................................... 113
Use HP Easy Printer Care Software ................................................................................................ 116
Supported operating systems .......................................................................................... 116
Open HP Easy Printer Care Software ............................................................................. 116
HP Easy Printer Care Software sections ......................................................................... 116
Use the HP Printer Utility for Macintosh ........................................................................................... 118
Open the HP Printer Utility ............................................................................................... 118
HP Printer Utility features ................................................................................................ 118
Manage supplies .............................................................................................................................. 120
Supplies life ..................................................................................................................... 120
Approximate print-cartridge replacement intervals .......................................................... 120
Check the print-cartridge life ............................................................................................ 120
Print-cartridge storage ..................................................................................................... 121
HP print cartridges ........................................................................................................... 121
Non-HP print cartridges ................................................................................................... 121
Print-cartridge authentication ........................................................................................... 122
HP fraud hotline and Web site ......................................................................................... 122
Replace supplies and parts .............................................................................................................. 123
Supply replacement guidelines ........................................................................................ 123
Change print cartridges ................................................................................................... 123
Clean the printer ............................................................................................................................... 126
Clean the printer using the printer control panel .............................................................. 126
Manage memory .............................................................................................................................. 127
Install memory DIMMs ..................................................................................................... 127
Enable memory ................................................................................................................ 130
Verify the DIMM installation ............................................................................................. 130
11 Problem solve
Basic troubleshooting checklist ........................................................................................................ 132
Factors that affect printer performance ............................................................................ 132
Control-panel messages .................................................................................................................. 133
Common causes of jams .................................................................................................................. 148
Clear jams ........................................................................................................................................ 149
Jam locations ................................................................................................................... 149
Jam recovery ................................................................................................................... 149
Clear jams from input trays .............................................................................................. 150
Clear jams from inside the product .................................................................................. 153
Clear jams from the duplexer ........................................................................................... 157
Paper-handling problems ................................................................................................................. 160
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