HP ProLiant DL380 G4 Server - Manual (Page 99)

Troubleshooting 99
POST problems flowchart
Symptoms:
• Server does not complete POST
NOTE: The server has completed POST when the system attempts to access the boot device.
• Server completes POST with errors
Possible problems:
• Improperly seated or faulty internal component
• Faulty KVM device
• Faulty video device
Item Refer to
1 "POST error messages and beep codes"
2 "Video problems" in the HP ProLiant Servers Troubleshooting Guide
located on the Documentation CD or on the HP website
(
http://www.hp.com/support )
3 KVM or RILOE documentation
4 "Loose connections (on page 92 )"
5 "Symptom information (on page 92 )"
6 Server maintenance and service guide, located on the Documentation
CD or the HP website (
http://www.hp.com/products/servers/platforms )
7 "Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(
http://www.hp.com/support )
8 "General memory problems are occurring" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the HP
website (
http://www.hp.com/support )
9 • "Hardware problems" in the HP ProLiant Servers Troubleshooting
Guide located on the Documentation CD or on the HP website
(
http://www.hp.com/support )
• Server maintenance and service guide, located on the
Documentation CD or the HP website
(
http://www.hp.com/products/servers/platforms )
10 • "Server information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (
http://www.hp.com/support )
• "Operating system information you need" in the HP ProLiant Servers
Troubleshooting Guide located on the Documentation CD or on the
HP website (
http://www.hp.com/support )