Document Outline

• Contents
• Get started
  • Find other resources for the product
  • Finding the device model number
  • Accessibility
  • Understand the device parts
    • Front view
    • Printing supplies area
    • Back view
    • Control panel
      • Control-panel buttons and lights (Color display)
      • Control-panel buttons and lights (Two-line display)
      • Color display
      • Two-line display
    • Connection information
  • Turn off the device
  • Eco-Tips
• Install the accessories
  • Install the duplexer
  • Install Tray 2
  • Turn on accessories in the print driver
    • To turn on accessories on Windows computers
    • To turn on accessories on Macintosh computers
• Use the device
  • Use device control-panel menus
  • Device control-panel message types
    • Status messages
    • Warning messages
    • Error messages
    • Critical error messages
  • Change device settings
  • Text and symbols
    • Type numbers and text on the control-panel keypad
      • To enter text
      • To enter a space, pause, or symbol
      • To erase a letter, number, or symbol
    • Type text using the visual keyboard (some models only)
    • Available symbols for dialing fax numbers (some models only)
  • Use the HP software
    • Use the HP photo and imaging software
    • Use the HP productivity software
  • Load the originals
    • Load an original in the automatic document feeder (ADF)
    • Load an original on the scanner glass
  • Select print media
    • Recommended papers for printing and copying
    • Tips for selecting and using print media
    • Understand specifications for supported media
      • Understand supported sizes
      • Understand supported media types and weights
    • Set minimum margins
  • Load media
  • Configure trays
  • Print on special and custom-sized media
  • Print borderless
• Print
  • Change print settings
    • Change settings from an application for current jobs (Windows)
    • Change default settings for all future jobs (Windows)
    • Change settings (Mac OS X)
  • Print on both sides (duplexing)
    • Guidelines for printing on both sides of a page
    • Perform duplexing
  • Print a Web page
  • Cancel a print job
• Scan
  • Scan an original
    • Scan an original to a computer (direct connection)
    • Scan an original to a computer (network connection)
    • Scan an original to a memory device
  • Use Webscan via embedded Web server
  • Scan from a TWAIN-compliant or a WIA-compliant program
    • Scan from a TWAIN-compliant program
    • Scan from a WIA-compliant program
  • Edit a scanned original
    • Edit a scanned photo or graphic
    • Edit a scanned document using optical character recognition (OCR) software
  • Change scan settings
  • Cancel a scan job
• HP Digital Solutions (some models only)
  • What are HP Digital Solutions?
    • HP Direct Digital Filing
    • HP Digital Fax
  • Requirements
  • Setting up the HP Digital Solutions
  • HP Direct Digital Filing
    • Set Up Scan to Network Folder
    • Use HP Scan to Network Folder
    • Set Up Scan to E-mail
    • Use Scan to E-mail
  • Set Up HP Digital Fax
  • Using HP Digital Fax
• Work with memory devices
  • Insert a memory card
  • Connect a digital camera
  • Connect a storage device
  • Print DPOF photos
  • View photos
    • View photos (color display models only)
    • View photos using your computer
  • Print photos from the control panel
    • Print selected photos
    • Print an index sheet from the device control panel
    • Print passport photos (color display models only)
  • Save photos to your computer
• Fax
  • Send a fax
    • Send a basic fax
    • Send a fax manually from a phone
    • Send a fax using monitor dialing
    • Send a fax using the broadcast fax option (color display models only)
    • Send a fax from memory
    • Schedule a fax to send later
    • Send a fax to multiple recipients
      • Send a fax to multiple recipients from the device control panel
    • Send a color original fax
    • Change the fax resolution and Lighter / Darker settings
      • Change the fax resolution
      • Change the Lighter / Darker setting
      • Set new default settings
    • Send a fax in Error Correction Mode
  • Receive a fax
    • Receive a fax manually
    • Set up backup fax reception
    • Reprint received faxes from memory
    • Poll to receive a fax
    • Forward faxes to another number
    • Set the paper size for received faxes
    • Set automatic reduction for incoming faxes
    • Block junk fax numbers
      • Set the junk fax mode
      • Add numbers to the junk fax list
      • Remove numbers from the junk fax list
      • View a list of blocked fax numbers
    • Receive faxes to your computer (Fax to PC and Fax to Mac)
      • Fax to Pc and Fax to Mac requirements
      • Activate Fax to PC and Fax to Mac
      • Modify Fax to PC or Fax to Mac settings
      • Turn off Fax to PC or Fax to Mac
  • Change fax settings
    • Configure the fax header
    • Set the answer mode (Auto answer)
    • Set the number of rings before answering
    • Change the answer ring pattern for distinctive ring
    • Set the fax error correction mode
    • Set the dial type
    • Set the redial options
    • Set the fax speed
    • Set the fax sound volume
  • Set up speed-dial entries
    • Set up fax numbers as speed-dial entries or groups
      • Set up speed-dial entries
      • Set up a speed-dial group
    • Print and view a list of speed-dial entries
      • View a list of speed-dial entries
      • To print a list of speed-dial entries
  • Fax over Internet Protocol (FoIP)
  • Test fax setup
  • Use reports
    • Print fax confirmation reports
    • Print fax error reports
    • Print and view the fax log
    • Clear the fax log
    • Print the details of the last fax transaction
    • Print a Caller ID History Report
  • Cancel a fax
• Copy
  • Make copies from the device control panel
  • Change the copy settings
  • Set the number of copies
  • Set the copy paper size
  • Set the copy paper type
  • Change copy speed or quality
  • Resize an original to fit onto letter or A4 paper
  • Copy a legal-size document onto letter paper
  • Crop an original (color display models only)
  • Adjust the lightness and darkness of your copy
  • Enhance light areas of your copy
  • Collate a copy job
  • Apply Margin Shift to a Copy Job
  • Two-sided copy jobs
  • Cancel a copy job
• Configure and manage
  • Manage the device
    • Monitor the device
    • Administer the device
  • Use device management tools
    • Use the Toolbox (Windows)
      • Open the Toolbox
      • Toolbox tabs
      • Network Toolbox
    • Use the HP Solution Center (Windows)
    • Use the Embedded Web server
      • To open the embedded Web server
      • Embedded Web server pages
    • Use the HP Device Manager (Mac OS X)
    • Use the HP Printer Utility (Mac OS X)
      • Open the HP Printer Utility
      • HP Printer Utility panels
  • Understand the self-test report
  • Understand the network configuration page
  • Configure network options
    • Change basic network settings
      • Modify wireless settings
      • View and print network settings
      • Turn the wireless radio on and off
    • Change advanced network settings
      • Set link speed
      • To view IP settings
      • To change IP settings
  • Set up faxing for the device
    • Set up faxing (parallel phone systems)
      • Choose the correct fax setup for your home or office
      • Case A: Separate fax line (no voice calls received)
      • Case B: Set up the device with DSL
      • Case C: Set up the device with a PBX phone system or an ISDN line
      • Case D: Fax with a distinctive ring service on the same line
      • Case E: Shared voice/fax line
      • Case F: Shared voice/fax line with voice mail
      • Case G: Fax line shared with computer modem (no voice calls received)
      • Case H: Shared voice/fax line with computer modem
      • Case I: Shared voice/fax line with answering machine
      • Case J: Shared voice/fax line with computer modem and answering machine
      • Case K: Shared voice/fax line with computer dial-up modem and voice mail
    • Serial-type fax setup
  • Configure the device (Windows)
    • Direct connection
      • Install the software before connecting the device (recommended)
      • Connect the device before installing the software
      • Share the device on a locally shared network
    • Network connection
      • Install the device on a network
      • Install the device software on client computers
      • Install the printer driver using Add Printer
      • Install the device in a pure IPv6 network environment
  • Configure the device (Mac OS X)
    • Install the software for network or direct connection
    • Share the device on a locally shared network
  • Set up the device for wireless communication (some models only)
    • Understand 802.11 wireless network settings
    • To set up wireless communication using the installer (Windows)
    • To set up wireless communication using the installer (Mac OS X)
    • To set up wireless communication using the device control panel with wireless setup wizard
    • Connect the device using an ad hoc wireless network connection
    • To turn off wireless communication
    • Configure your firewall to work with HP devices
    • Change the connection method
    • Guidelines for ensuring wireless network security
      • To add hardware addresses to a WAP
      • Other guidelines
  • Set up the device for Bluetooth communication
    • To set up the device for Bluetooth communication via the embedded Web server
    • Connect the device with Bluetooth
      • Connecting the device with Bluetooth on Windows
      • Connect the device with Bluetooth on Mac OS X
    • Set Bluetooth security for the device
      • Use a passkey to authenticate Bluetooth devices
      • To set the device to be visible or not visible to Bluetooth devices
      • Reset Bluetooth settings via the embedded Web server
  • Uninstall and reinstall the software
• Maintain and troubleshoot
  • Replace the ink cartridges
  • Maintain the printheads
    • To check printhead health
    • To print the print quality diagnostic page
    • To align the printheads
    • To calibrate the linefeed
    • To clean the printheads
    • To clean the printhead contacts manually
    • To replace the printheads
  • Store printing supplies
    • Store ink cartridges
    • Store printheads
  • Clean the device
    • Clean the scanner glass
    • Clean the exterior
    • Clean the automatic document feeder
  • General troubleshooting tips and resources
  • Solve printing problems
    • The device shuts down unexpectedly
    • Error message appears on control-panel display
    • The device is not responding (nothing prints)
    • Device takes a long time to print
    • Placement of the text or graphics is wrong
    • The device prints half a page, then ejects the paper
  • Poor print quality and unexpected printouts
    • General print quality troubleshooting
    • Meaningless characters print
    • Ink is smearing
    • Ink is not filling the text or graphics completely
    • Output is faded or dull colored
    • Colors are printing as black and white
    • Wrong colors are printing
    • Printout shows bleeding colors
    • The printout has a horizontal band of distortion near the bottom of a borderless print
    • Colors do not line up properly
    • Text or graphics are streaked
    • Something on the page is missing or incorrect
  • Solve paper-feed problems
  • Solve copy problems
    • No copy came out
    • Copies are blank
    • Documents are missing or faded
    • Size is reduced
    • Copy quality is poor
    • Copy defects are apparent
    • The device prints half a page, then ejects the paper
    • Error messages appear
  • Solve scan problems
    • Scanner did nothing
    • Scan takes too long
    • Part of the document did not scan or text is missing
    • Text cannot be edited
    • Error messages appear
    • Scanned image quality is poor
    • Scan defects are apparent
  • Solve fax problems
    • The fax test failed
  • Solve HP Digital Solutions problems
    • Solving HP Direct Digital Filing problems
      • Common problems
      • Unable to scan to network folder
      • Unable to scan to e-mail
    • Solving HP Digital Fax problems
  • Solve network problems
  • Solve wireless problems
    • Basic wireless troubleshooting
    • Advanced wireless troubleshooting
      • Make sure your computer is connected to your network
      • Make sure that the HP device is connected to your network
      • Check to see if the firewall software is blocking communication
      • Make sure the HP device is online and ready
      • Your wireless router is using a hidden SSID
      • Make sure the wireless version of the HP device is set as the default printer driver (Windows only)
      • Make sure the HP Network Devices Support service is running (Windows only)
      • Add hardware addresses to a wireless access point (WAP)
  • Solve photo (memory card) problems
    • The device cannot read the memory card
    • The device cannot read photos on the memory card
    • The device prints half a page, then ejects the paper
  • Solve device management problems
    • Embedded Web server cannot be opened
  • Troubleshoot installation issues
    • Hardware installation suggestions
    • Software installation suggestions
  • Clear jams
    • Clear paper jams
    • Avoid paper jams
  • Errors (Windows)
    • Printhead(s) Missing
    • Incompatible Printhead
    • Printhead problem
    • Fax Memory Full
    • Device Disconnected
    • Replace Cartridge(s) Soon
    • Cartridge Problem
    • Cartridge Problem
    • Paper Mismatch
    • The cartridge cradle cannot move.
    • Paper Jam
    • Paper Jam
    • The printer is out of paper.
    • Incompatible Cartridge(s)
    • Printer Offline
    • Printer Paused
    • Document failed to print
    • General printer error
• HP supplies and accessories
  • Order printing supplies online
  • Accessories
  • Supplies
    • Ink cartridges and printheads
    • HP media
• Support and warranty
  • Obtain electronic support
  • Warranty
  • Ink cartridge warranty information
  • Obtain HP telephone support
    • Before you call
    • Support process
    • HP support by phone
      • Phone support period
      • Telephone support numbers
      • Placing a call
      • After the phone support period
    • Additional warranty options
    • HP Quick Exchange Service (Japan)
    • HP Korea customer support
  • Prepare the device for shipment
    • Remove the ink cartridges and printheads before shipment
    • Remove the device control-panel faceplate
    • Remove the duplexer
    • Remove the output tray
  • Pack the device
• Device specifications
  • Physical specifications
  • Product features and capacities
  • Processor and memory specifications
  • System requirements
  • Network protocol specifications
  • Embedded Web server specifications
  • Print specifications
  • Copy specifications
  • Fax specifications
  • Scan specifications
  • Environmental specifications
  • Electrical specifications
  • Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)
  • Supported devices
  • Memory card specifications
• Regulatory information
  • FCC statement
  • VCCI (Class B) compliance statement for users in Japan
  • Notice to users in Japan about the power cord
  • Notice to users in Korea
  • Toxic and hazardous substance table
  • Notice to users of the U.S. telephone network: FCC requirements
  • Notice to users of the Canadian telephone network
  • Notice to users in the European Economic Area
  • Australia wired fax statement
  • Regulatory information for wireless products
    • Exposure to radio frequency radiation
    • Notice to users in Brazil
    • Notice to users in Canada
    • Notice to users in Taiwan
    • European Union regulatory notice
  • Regulatory model number
  • Declaration of conformity
  • Environmental product stewardship program
    • Paper use
    • Plastics
    • Material safety data sheets
    • Recycling program
    • HP inkjet supplies recycling program
    • Disposal of waste equipment by users in private households in the European Union
    • Power consumption
    • Chemical Substances
  • Third-party licenses
• Index