The image is incomplete, If the print is completely blank, If the output contains only a partial print – HP DesignJet 500 User Manual
Page 105: If the image is clipped
The Image is Incomplete
If the Print is Completely Blank
If the front-panel graphics language setting is
Automatic (the default), try the other settings:
(PostScript for a PostScript file, HP-GL/2 for an
HP-GL/2 file, etc.), and send the file again.
If the Output Contains Only a Partial Print
Did you press Cancel before all the data was
received by the printer? If so, you have ended the
data transmission and will have to print the page
again.
The I/O Setup / I/O Time-out setting may be too
short. From the front-panel menu you can
increase the I/O Time-out setting to a longer
period and then send the print again.
There may be a communications problem between
your computer and the printer. Check your
interface cable.
Check to make sure that your software
settings are correct for your current page
size (e.g., long-axis prints).
If you are using network software, make
sure it has not timed out.
If the Image is Clipped
This normally indicates a discrepancy between the
actual printing area on the loaded media and the
printing area as understood by your software. For
general advice on printing areas and page size,
see
Check the actual printing area for the media size
you have loaded.
printing area = media size – margins.
For media size and margins, see
Printable Area
.
Check what your software understands to be the
printing area (which it may call “printable area” or
“imagable area”). For example, some software
applications assume standard printing areas that
are larger than those used in this printer.
Check that the orientation of the media is the
same as that assumed by your software. The
front-panel Page format / Rotate option changes
both the orientation of a print and, the orientation
of the page. It is possible that a rotated image on
roll media may be slightly clipped in
order to retain the correct page size, as
explained on
You may have asked to rotate the page
from portrait to landscape on media that