Solutions – HP DesignJet 500 User Manual

Page 69

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Media & Ink

Introduction

Front-Panel

Other

Index

Solutions

Solving

Problems

Image Quality

Problems

Ink Supply

Problems

Media Problems

Image Error

Other Problems

Getting Help

Printer

Options

Solutions

The solutions tab contains all the information for
solving problems that you may encounter as you use
the printer.

The Solutions tab contains seven sections:



Solving Problems

This section is an overview of the process of
troubleshooting, it also tells you where you can get
further information.



Image Quality Problems

This section helps you to solve any image quality
problems you may be experiencing. It takes you
through the troubleshooting procedure step-by-
step.



Ink Supply Problems

This section guides you when you have problems
installing the ink consumable. The ink cartridge,

the printhead with its accompanying
printhead cleaner. There is also a topic
on how to clean the printhead so that
you do not damage it and inside the
carriage assembly.



Media Problems

This section contains information on what to do if
you have image smears and/or marks on your
media and also what to do if you have a media
jam.



Image Error

This section contains information on what to do if
the image that your printer printed is incorrect, or
not what you expected.



Other Problems

This section is a section for miscellaneous
problems.



Getting Help

This section explains what to do if you cannot
solve the problem you are having. Also included is
how to get in contact with Hewlett-Packard.

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