Printed image incorrect, The image is in one portion of the printing area, The image is unexpectedly rotated – HP DesignJet 500 User Manual

Page 107: The print is a mirror image of the original, The print is distorted or unintelligible

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Media & Ink

Introduction

Front-Panel

Other

Index

Solutions

Solving

Problems

Image Quality

Problems

Ink Supply

Problems

Media Problems

Image Error

Other Problems

Getting Help

Printer

Options

Printed Image Incorrect

The Image is in One Portion of the Printing
Area



Is the page size configured in the software too

small?



Ensure that your software doesn't believe the

image to be in one quadrant of the page.

Otherwise, this indicates an incompatibility between the
software and the printer:



Is your software configured for this printer? For

general advice, see the Setup Instructions. For
advice specific to your software, see the
documentation supplied with the driver.



If you still haven't found the solution, try changing

the printer's Graphics Language setting on the
front-panel (Device setup / Lang).

The Image is Unexpectedly Rotated



Check the front-panel Page format /

Rotate setting.



For non-PostScript files: If Nesting is

ON, pages may be automatically rotated
to save media. See

Rotating an Image



For an explanation of rotation for PostScript files,

see

Rotating an Image

.

The Print is a Mirror Image of the Original



Check the front-panel Page format / Mirroring.

The Print is Distorted or Unintelligible



The interface cable between your computer and

the printer could be faulty. Try another cable to see
if the problem is corrected.



If you have connected your computer to the

parallel port on the printer, make sure you are
using a genuine HP parallel interface cable.



If the front-panel graphics language setting is

Automatic (the default), try the other settings:
(PostScript for a PostScript file, HP-GL/2 for an
HP-GL/2 file etc.) and send the file again.



Depending on the software, drivers and RIPs you

are using with your printer, there will be different
solutions to solving this problem. Refer
to the Vendor’s User Documentation for
details.

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