HP Systems Insight Manager User Manual
User guide
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Table of contents
Document Outline
- HP OpenView Service Desk and HP SystemsInsight Manager Integration User Guide
- Notices
- Contents
- Introduction
- ACES XML Import
- Importing items as Service Desk configuration items from the HP SIM database
- Creating a new template
- Installing the Insight Manager Configuration File
- Creating a Data Source for Systems Insight Manager using an SQL Database
- Creating a Data Source for Systems Insight Manager using an Oracle database
- Creating a Data Source for Systems Insight Manager using a PostgreSQL database
- Creating the Import Mapping for the HP SIM database
- Creating and Importing the Insight Manager XML file from the HP SIM database
- Importing Different Types of Devices from Systems Insight Manager
- Importing Storage Essentials Devices from Systems Insight Manager
- Automatic incident creation from HP SIM events
- Automatic incident closing from HP SIM
- Launching HP SIM and other Management Applications from Service Desk
- Creating Smart Actions for HP SIM and the Insight Management Agents in Service Desk
- Service Desk Service Pages
- Scheduling the HP SIM Data Exchange
- HP OpenView Web Console
- Troubleshooting
- Appendix A
- Appendix B
- Appendix C
- Appendix D
- Appendix E
- Appendix F
- Index