Basic troubleshooting checklist – HP Color LaserJet 4600 Printer series User Manual
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Basic troubleshooting checklist
If you are experiencing problems with the printer, this checklist may
help identify the cause of the problem.
z
Is the printer connected to power?
z
Is the printer in the
READY
state?
z
Are all necessary cables connected?
z
Are any messages displayed on the control panel?
z
Was a genuine HP supply installed?
z
Were recently replaced print cartridges installed correctly? Was
the pull tab on the cartridge removed?
z
Were recently installed supply items (image fuser kit, image
transfer kit) installed correctly?
z
Is the on/off switch in the on position?
If you cannot find solutions to printer problems in this guide, see
.
For additional information on installation and setup of the printer, see
the getting started guide for this printer.