HP Officejet Enterprise Color X585 Multifunction Printer series - Manual (Page 122)

Clear jams in Tray 1 (multipurpose tray)
1. If the jammed sheet is visible and easily
accessible in Tray 1, pull it from Tray 1.
NOTE: If the sheet tears, make sure that all of
the fragments are removed before you resume
printing.
2. The jammed sheet may also be accessible by
removing Tray 2 and removing the jammed sheet
by pulling it to the right and then out of the
product.
3. If the jammed sheet is not visible or easily
accessible in Tray 1, open the left door to access
the jammed sheet.
112 Chapter 9 Solve general problems ENWW