Try a different print driver – HP Officejet Enterprise Color X585 Multifunction Printer series User Manual

Page 144

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6.

Click the Print in Grayscale option to print a color document in black and shades of gray. Use this option

to print color documents for photocopying or faxing.

7.

Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK

button to print the job.

Try a different print driver

You might need to use a different print driver when printing from a software program and the printed pages

have unexpected lines in graphics, missing text, missing graphics, incorrect formatting, or substituted fonts.

Download any of the following drivers from the HP Web site. In the US, go to

www.hp.com/support/

ojcolorMFPX585

. Outside the US, go to

www.hp.com/support

. Select your country/region. Click Download

Drivers & Software. Enter the product name, and then select Search.

HP PCL 6 driver

Provided as the default driver on the product CD. This driver is automatically

installed unless you select a different one.

Recommended for all Windows environments

Provides the overall best speed, print quality, and product-feature support for

most users

Developed to align with the Windows Graphic Device Interface (GDI) for the best

speed in Windows environments

Might not be fully compatible with third-party and custom software programs that

are based on PCL 5

HP UPD PS driver

Recommended for printing with Adobe

®

software programs or with other highly

graphics-intensive software programs

Provides support for printing from postscript emulation needs, or for postscript

flash font support

HP UPD PCL 5

Recommended for general office printing in Windows environments

Compatible with previous PCL versions and older HP LaserJet products

The best choice for printing from third-party or custom software programs

The best choice when operating with mixed environments, which require the

product to be set to PCL 5 (UNIX, Linux, mainframe)

Designed for use in corporate Windows environments to provide a single driver for

use with multiple product models

Preferred when printing to multiple product models from a mobile Windows

computer

HP UPD PCL 6

Recommended for printing in all Windows environments

Provides the overall best speed, print quality, and printer feature support for most

users

Developed to align with Windows Graphic Device Interface (GDI) for best speed in

Windows environments

Might not be fully compatible with third-party and custom software programs that

are based on PCL 5

134 Chapter 9 Solve general problems

ENWW

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