Troubleshooting tips – GE JSS28DNBB User Manual

Page 22

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22

49-80700-3

Problem

Possible Cause

What To Do

Food does not broil
properly

Oven controls improperly set.

Make sure you select the appropriate broil mode.

Improper rack position being
used.

See Cooking Guide for rack location suggestions.

Food being cooked in a hot pan.

Make sure cookware is cool.

Cookware not suited for broiling.

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Aluminum foil used on the
broiling pan and grid has not
been fitted properly and slit as
recommended.

If using aluminum foil conform to pan slits.

In some areas the power (voltage)
may be low.

Preheat the broil element for 10 minutes.

Oven temperature too
hot or too cold

Oven temperature needs
adjustment.

See the Special Features section.

Oven does not work or
appears not to work

A fuse in your home may be
blown or the circuit breaker
tripped.

Replace the fuse or reset the circuit breaker.

Oven controls improperly set.

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Oven is in Sabbath Mode.

Verify, that the oven is not in Sabbath Mode. See the
Special Features section.

“Crackling” or
“popping” sound

This is the sound of the metal
heating and cooling during
both the cooking and cleaning
functions.

This is normal.

Why is my range making
a "clicking" noise when
using my oven?

Your range cycles the heating
elements by turning relays on
and off to maintain the oven
temperature.

This is normal.

Clock and timer do not
work

A fuse in your home may be
blown or the circuit breaker
tripped.

Replace the fuse or reset the circuit breaker.

Plug on range is not completely
inserted in the electrical outlet.

Make sure electrical plug is plugged into a live, properly
grounded outlet.

Oven controls improperly set.

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Storage drawer won’t
close

Power cord may be obstructing
drawer in the lower back of the
range.

Reposition the drawer and power cord. See the Storage
Drawer Removal instructions in the Care and cleaning of
the range section.

Rear drawer support is on top of
the guide rail.

Reposition the drawer. See the Storage Drawer Removal
instructions in the Care and cleaning of the range section.

Oven door is crooked

The door is out of position.

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out of position during installation.

To straighten the door, push down on the high corner.

Troubleshooting tips (Cont.) ... Before you call for service

TROUBLESHOOTING TIPS

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