Ag Leader SMS Basic and Advanced Manual - Manual (Page 151)

Troubleshooting
Mapping Problems
Problem:
You read data into the system that should contain GPS data, but when you select to map it there are no points at all or
only a small number of the points appear.
Solution:

Solution 1 - The data was logged with the area count switch off, so the monitor was not recording
area. To fix this problem, select the data in the Management Tree at the Crop/Product level, then click
the right mouse button and select Reprocess Data… Now select the GPS Settings tab and select the
option to include points where area counting is off. Click the OK button and repeat for each file that
has data for the selected dataset. When finished, select the dataset in the Management Tree again
and make a new map. The data should now be visible.

Solution 2 - The file may not have had a "copy to card" performed before it was removed from the
monitor. Take the card back to the monitor, insert it, select the file in question as the current log file
under the Card Setup selection and then perform a Copy to Card. Now read the file again and your
data should appear when selected in the Management Tree and mapped. If it will not read the file in,
alter the name of the file slightly (i.e. 2000091301a.yld) and then try to read it into the system.
Problem:
The Smart Rectangle display for a map layer is blank when selected, while all the other map types work correctly.
Solution:
More than likely the data was logged without a speed sensor set in the monitor. Without the speed input a distance can
not be logged in the YLD, which is required to make Smart Rectangles. To fix the problem, select the dataset from the
Management Tree at the Product/Crop or Operational Instance, click the right mouse button, and then select
Reprocess Data from the menu that appears. The reprocess dialog will now appear for the first file that contains data
for the selected dataset. Click on the GPS Settings tab, un-select Correct/Discard GPS Flyers, select Use GPS Speed,
and then click the OK button. If more than one file contains data for the selected dataset, repeat the previous steps for
each file. Re-map the data and select Smart Rectangles as the display type, the map should now appear.
Printing Problems
Problem:
The software crashes or your printer provides an error while trying to print.
Solution:

Solution 1 - Go to the Control Panel and select Printers. Now select your printer in the window and
then go to the File menu and select Properties… Select the Details tab and click on the Spool
Settings button. Set Print Directly to the Printer and change the Spool Data Format to RAW. Click OK.
Finally, click Apply. Try to print now.

Solution 2 - Check with the manufacturer of your printer to see if there is a newer printer driver for
your model of printer and operating system, and install it.

Solution 3 - Another possible option to try is adding more memory to your system, since printing is a
memory intensive process.
If none of these solutions work, call Technical Support.
Problem:
Print layouts don’t have borders around the items on the layout after I upgraded from v1.0 to v1.1.
Solution:
The border setting in version 1.0 was set to "0" which should have meant there was not a border around items in the
layout. In version 1.1 we fixed this problem so that "0" means no border, but unfortunately since this is a user setting
we can’t automatically reset this value in a layout. You must go to the File Menu, select Print, and then Custom Layout.
Then open an existing layout that you would like to turn the borders back on for, and then double click on each item in
the layout and set the border to "1" or higher to get a visible border. Once all the borders have been turned back on,
Save the layout. The next time you print with the edited layout the borders will be visible.
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