Operational conditions, Anode rod/water odor, Condensation – American Water Heater 6510238 User Manual

Page 20: Water heater sounds, Smoke/odor, Safety shut-off

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A thermocouple is used to determine if a pilot flame is

present and will shut off the gas supply to the main burner

and the pilot burner if the flame is absent.
A high temperature limit switch or ECO (Energy Cut Off)

in the tank is used to shut off the unit if the water

temperature exceeds 180°F (83°C). The ECO is a single

use switch and requires complete replacement of the

entire thermostat. If the ECO should function, the water

heater cannot be used until the thermostat is replaced

by a qualified service agency. Contact your local dealer

for service information.

Anode Rod/Water Odor

Each water heater contains at least one anode rod, which

will slowly deplete while protecting the glass-lined tank

from corrosion and prolonging the life of the water heater.

Certain water conditions will cause a reaction between

this rod and the water. Once the anode is depleted, the

tank will start to corrode, eventually developing a leak.

The most common complaint associated with the anode

rod is a “rotten egg smell” produced from the presence

of hydrogen sulfide gas dissolved in the water. Do not

remove this rod permanently as it will void any warranties,

stated or implied. The parts list includes a special anode

that can be ordered if water odor or discoloration occurs.

This rod may reduce but not eliminate water odor

problems. The water supply system may require special

filtration equipment from a water conditioning company

to successfully eliminate all water odor problems.
Artificially softened water is exceedingly corrosive because

the process substitutes sodium ions for magnesium and

calcium ions. The use of a water softener may decrease

the life of the water heater tank.
The anode rod should be removed from the water heater

tank every 3 years for inspection. If the rod is more than

50% depleted, the anode rod should be replaced.
In replacing the anode:

1. Turn off gas supply to the water heater.
2. Shut off the water supply and open a nearby hot

water faucet to depressurize the water tank.

3. Drain approximately 5 gallons of water from tank

(Refer to “Draining and Flushing” for proper

procedures). Close drain valve.

4. Remove old anode rod.
5. Use Teflon® tape or approved pipe sealant on threads

and install new anode rod.

6. Turn on water supply and open nearby hot water

faucet to purge air from water system.

7. Restart the water heater as directed under “Operating

Your Water Heater.” See the "Repair Parts Illustration"

for anode rod location on page 27.

20

Operational Conditions

Condensation

Moisture from the products of combustion condenses

on the tank surface and the outside jacket of the water

heater and forms drops of water which may fall onto

the burner or other hot surfaces. This will produce a

“sizzling” or “frying” noise. This condensation is normal

and should not be confused with a leaking tank.

Condensation may increase or decrease at different

times of the year.
High efficient energy saver water heaters will produce

larger amounts of condensation on initial start up or

when a large amount of hot water is being used. Do

not confuse this with a “tank leak”. Once the water

reaches a temperature of 120°F and the tank warms

up (usually 1-2 hours), the condensation will stop.
Important: It is always recommended that a suitable

drain pan be installed under the water heater to protect

the area from water damage resulting from normal

condensation production or a leaking tank or piping

connections. Refer to the “Location Requirements” on

page 4-5. Under no circumstances is the manufacturer

to be held responsible for any water damage in

connection with this water heater.

Water Heater Sounds

During the normal operation of the water heater, sounds

or noises may be heard. These noises are common

and may result from the following:
1.

Normal expansion and contraction of metal parts

during periods of heat-up and cool-down.

2.

Condensation causes sizzling and popping within

the burner area and should be considered normal.

3.

Sediment buildup in the tank bottom will create

varying amounts of noise and may cause

premature tank failure. Drain and flush the tank

as directed under “Draining and Flushing”.

Smoke/Odor

The water heater may give off a small amount of smoke

and odor during the initial start-up of the unit. This is

due to the burning off of oil from the metal parts of a

new unit and will disappear after a few minutes of

operation.

Safety Shut-off

This water heater is designed to automatically shut-off

in the event of the following:
1.

The pilot flame is extinguished for any reason.

2.

The water temperature exceeds 180°F (83°C).

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