Troubleshooting guide – Kenwood TK-3401DE User Manual
Page 35
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27
TROUBLESHOOTING GUIDE
Problem
Solution
Cannot turn the
transceiver power ON.
•
The battery pack is discharged.
Recharge the battery pack or
replace the batteries.
•
The battery pack may not be
installed correctly. Remove the
battery pack and install again.
Battery deterioration
occurs when a battery
pack is charged
repeatedly.
•
The battery pack life is fi nished.
Replace the battery pack with a
new one.
Cannot talk to or hear
other members in your
group.
•
Make sure you are using the
same frequency and Common
ID (Digital)/ QT/DQT (Analog)
settings as the other members in
your group.
•
Other group members may be
too far away. Make sure you
are within range of the other
transceivers.
Other voices (besides
group members’) are
present on the channel.
•
Change the Common ID (Digital)/
QT/DQT(Analog) settings. Make
sure all group members change
the settings on their transceivers
to match the new Common ID/
QT/DQT setting.
Note:
◆ If the problem persists, contact a KENWOOD authorized service
center for repairs. You may return your transceiver for service to
the authorized KENWOOD dealer from whom you purchased it or
any authorized KENWOOD service center.