Videotec DCZ - Manual (Page 21)

EN - English - I
nstruc
tions manual
19
PROBLEM
POSSIBLE CAUSES AND
SOLUTIONS
The installation
procedure was
not successful and
Windows does
not allow you
to complete the
operation Option 01:
• Connect the keyboard anyway
and ignore the error message;
• Go to Control Panel/System/
Hardware/Device manager and
identify Ports (LPT and COM);
• Select the keyboard;
• Right click on the description of
the keyboard and select Uninstall
from the popup menu;
• Now reinstall it again.
Option 02:
• Use USBDView to view the USB
devices installed
(http://www.nirsoft.net/utils/
usb_devices_view.html);
• Enable Option/Display
Disconnected Devices;
• Uninstall it using File/Uninstall
Selected Devices;
• Now reinstall it again.
The LED and key
coordinates do not
correspond to your
requirements Option 01:
• The keyboard has probably been
inverted and must be rotated
by 180°;
• In VCOM mode transmit
the [Orientation+] or
[Orientation-] command or
launch the setup procedure and
press
1 to invert it;
• Now rotate the upper panel and
move the support feet and the
cable on the bottom shell.
Option 02:
• The lookup chart has been
modified;
• Launch the setup procedure.
Press 4 to enable VCOM mode
and to reset the keyboard to
factory settings.
Tab. 09
10 Maintaining and
cleaning
10.1 Plastic cover cleaning (PC)
We suggest using neutral soap diluted with water or
specific products for lens cleaning applied with a soft
cloth.
h Avoid ethyl alcohol, solvents, hydrogenated
hydrocarbide, strong acid and alkali. Such
products may irreparably damage the
surface.
11 Disposal of waste
materials
n This symbol mark and recycle system
are applied only to EU countries and not
applied to the countries in the other area of
the world.
Your product is designed and manufactured with
high quality materials and components which can be
recycled and reused.
This symbol means that electrical and electronic
equipment, at their end-of-life, should be disposed of
separately from your household waste.
Please dispose of this equipment at your local
Community waste collection or Recycling centre.
In the European Union there are separate collection
systems for used electrical and electronic products.
12 Troubleshooting
PROBLEM
POSSIBLE CAUSES AND
SOLUTIONS
The INF file is
requested during
installation See chapter "7 Installation", page 7.
The keyboard is
connected via a
hub and will not
switch on Connect the keyboard directly to
the PC or only use a hub which is
powered separately and can supply
500mA to each port.
When the keyboard
is connected, the
other connected
USB devices switch
off or reset The USB power supplied by
the PC does not meet required
specifications.
Connect the keyboard to another
USB port or use a hub that supplies
500mA per port.