MagTek EC500 99875172 User Manual
Page 27
27
CLEANING
(after 1,200 cards
have been in-
serted)
OUTPUT HOPPER
POSITION
MECHANICAL
PROBLEM
MAGNETIC
ENCODING ERROR
COOLING MODE
• It is imperative that the printer is cleaned.
See section 3 - Maintenance
• The output hopper is midway between open and closed.
Open or close the output hopper. The current job will restart.
• Card jammed in the printer.
• Mechanical component fault.
Press the control button for one second. If the problem persists,
contact MagTek for assistance.
• The magnetic strip is facing the wrong direction in the feeder.
• The encoding type is incorrectly configured (HiCo or LoCo)
• The encoded data does not comply with ISO 7811 standards
or with the settings predefined in the print driver properties
Refer to Appendix C of this manual for further information.Press
the control button for one second. The printer will restart the mag-
netic encoding cycle with a new card. If the problem persists, call
MagTek for assistance.
• The cooling system has been activated.
The printer pauses for a few seconds and restarts once it has
returned to its normal operating temperature.