MagTek EC500 99875172 - Manual (Page 28)

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4-2 Diagnosis help
In this section, you will find all the information you need to carry out a few simple checks that you may be asked to run by your MagTek
dealer to help you as effectively as possible.
4-2a PRINTING A TEST CARD
We recommend that you print a test card to ensure that your printer is working properly. This card shows various technical details for
future reference. You may be asked for these by your dealer.
>>Printing a test card
1. Wait for any current print jobs to finish
2. Check that there is a ribbon and card in the printer.
3. Press the control button for three seconds. All the warning lights go out.
4. 4. Press and hold down the control button again.
5. The control button light comes on.
6. Release the control button once the light flashes
7. The test card is printed in a few seconds
(in color if a color ribbon is fitted in the printer, or monochrome if the ribbon is monochrome).
8. The printed card is ejected into the output hopper.
>>Information about the test card
A test card:
• Confirms the print quality in color or black and whit
• Confirms proper ribbon synchronisation
• Displays the printer model
• Displays the printer’s serial number.
4-2b IDENTIFYING INSTALLED SOFTWARE VERSIONS
As previously shown, you can easily identify the version of the software embedded in your printer (firmware number) by means of the test card.
You can also identify the version of the print driver installed as follows:
1. From the Start button found bottom-left on the Windows task bar, select Printers and faxes.
2. Select your printer and double click.
3. From the Printer menu, select Properties.
4. Go to the Graphics tab and then click About.