MagTek EC500 99875172 - Manual (Page 38)

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4-3f UPDATING THE PRINT DRIVER
Updating the print driver is a task that is required in order to fix malfunctions or gain the benefit of new option
Before any update, please contact your MagTek dealer who will be able to guide you on the advisability or otherwise of carrying
out an upgrade.
Updates can be downloaded from the website at www.magtek.com:
1. Select your printer model, then click on the Print drivers and Firmware link.
2. Then click on the file for the corresponding print driver
3. Accept the download then save the file in a directory on your hard drive. The firmware is stored compressed as a zip file, which you
will need to extract
4. Then double-click on the setup.exe file that you have just downloaded in order to run the installation program
For more details about the procedure, please see the Installing the print driver section.
4-4 Technical support
If you are having difficulties in configuring and using your printer, read this manual carefully
If you do not manage to solve your problem, you can obtain further information and help from MagTek Support at 651-415-6800.