MagTek EC500 99875172 - Manual (Page 32)

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4-3b FREEING JAMMED CARDS
Control panel displays
Do not turn your printer off, as this cancels pending print jobs in the printer’s memory.
Remove the card as follows:
1. Open the printer cover and remove the ribbon.
2. Press the control button to turn the card transport rollers. If the card is still stuck inside the printer, slide it manually towards the
printer output. If there is more than one card, always push the top one first
3. Replace the ribbon, then close the printer cover.
4. Press the control button on the control panel for one second.
To prevent card jams:
1. Check that the card thickness gauge is correctly adjusted.
2. Check that the thickness of the cards used matches the specifications set out in Appendix A “Technical specifications”in this manual.
3. Check that the cards are flat. Keep them in a horizontal position.
4. Check that the cards are not stuck together. Shuffle the cards before loading them
MECHANICAL
PROBLEM
• Print jobs are interrupted