MagTek EC500 99875172 - Manual (Page 30)

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Poor print quality
Small blemishes on the card
The card surface may be dirty.
Check that your cards are perfectly clean. Use new cards.
Cleaning rollers or print head clogged.
Clean the cleaning rollers and print head.
Horizontal white lines
The ribbon is not correctly fitted
Check that the ribbon is correctly positioned in the printer.
Check that there are no wrinkles on the ribbon surface.
Print head dirty or damaged.
Clean or replace the print head.
Blurred image
The ribbon is not correctly fitted
Check that the ribbon is correctly positioned in the printer.
Poor ribbon synchronisation.
Open and close the printer cover to synchronize the ribbon.
Dirty printer or cleaning rollers.
Use of incompatible cards.
Check that the cards used match the specifications
We recommend that you obtain your cards from MagTek.
Use of cards obtained elsewhere is liable to adversely affect print quality and/or damage the print head.
Small blemishes on the card
Horizontal white lines
Blurred image