MagTek MICRImage CHECK READER - Manual (Page 26)

MICRImage Check Reader
18
07 Missing characters
Possible causes for this problem are:
• Character rate - the character rate at which the MICRImage Reader is transmitting data may
be too fast for the PC. Use MICRbase to set the "Inter-character Delay" option to YES.
• Feeding the check - When feeding the check, make sure that the MICR line is at the bottom
and the printed side of the check is facing the MagTek logo on the MICRImage Reader.
Determine if any of the conditions described above are true:
◊ If yes, rectify and continue to step 02.
◊ If no, continue to step 08.
08
Communication parameters do not match
Verify that the communication parameters of the MICRImage Reader match the parameters of
the PC. Use MICRbase to verify/change the communication parameters.
Determine if the condition described above is true:
◊ If yes, rectify and continue to step 02.
◊ If no, continue to step 14.
09 Incorrect
Format
Possible causes for this problem are:
• Incorrect Format Number - the current Check data format in the MICRImage Reader is not
the desired format. Use MICRbase to verify/change the format.
• Incorrect Message Format - the current Message format in the MICRImage Reader is not the
desired format. Use MICRbase to verify/change the Message format.
Determine if any of the conditions described above are true:
◊ If yes, rectify and continue to step 02.
◊ If no, continue to step 17.