MagTek MICRImage CHECK READER User Manual

Page 27

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Section 4. Troubleshooting Guide


19


10

Path is obstructed


Foreign debris is obstructing the check path:
• Loose debris - power off the MICRImage Reader and refer to Section 3, Check Path

Cleaning.

• Wedged debris - the debris is wedged in and cannot be removed with the procedure described

above.


Is the foreign debris removable?
◊ if yes, remove and continue to step 02.
◊ If no, continue to step 17.



11

Motor sensor is blocked


The Motor sensor may be blocked by dust build-up or foreign debris (see Figure 5-1). Use forced
air to clean the sensor.

Power off the MICRImage Reader and then power on again, observe the LED indicator:
◊ If the LED indicator blinks red, continue to step 17.
◊ Any other LED indicator status, continue to step 00.



12

Data sensor is blocked


The data sensor may be blocked (see Figure 4-1). Refer to Section 3 for access and use forced air
to clean the sensor.

Power off the MICRImage Reader and then power on again, observe the LED indicator:
◊ If the LED indicator blinks red/green, continue to step 17.
◊ Any other LED indicator status, continue to step 00.

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