MagTek MICRImage CHECK READER User Manual
Page 27
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Section 4. Troubleshooting Guide
19
10
Path is obstructed
Foreign debris is obstructing the check path:
• Loose debris - power off the MICRImage Reader and refer to Section 3, Check Path
Cleaning.
• Wedged debris - the debris is wedged in and cannot be removed with the procedure described
above.
Is the foreign debris removable?
◊ if yes, remove and continue to step 02.
◊ If no, continue to step 17.
11
Motor sensor is blocked
The Motor sensor may be blocked by dust build-up or foreign debris (see Figure 5-1). Use forced
air to clean the sensor.
Power off the MICRImage Reader and then power on again, observe the LED indicator:
◊ If the LED indicator blinks red, continue to step 17.
◊ Any other LED indicator status, continue to step 00.
12
Data sensor is blocked
The data sensor may be blocked (see Figure 4-1). Refer to Section 3 for access and use forced air
to clean the sensor.
Power off the MICRImage Reader and then power on again, observe the LED indicator:
◊ If the LED indicator blinks red/green, continue to step 17.
◊ Any other LED indicator status, continue to step 00.