Table of cont ents inde x – Sony NWZ-X1051F User Manual

Page 153

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Troubleshooting

NWZ-X1050 / X1051 / X1060 / X1061 .GB.4-141-609-11(1)

1

1

Symptom

Cause/Remedy

Data cannot be transferred

to the player from your

computer.

 Transferring may be stopped due to noise such as static

electricity, etc. This happens to protect data information.

Disconnect the player, then reconnect it.

 If you transfer files by drag-and-drop on some computers that

do not have Windows Media Player 11 installed, there may be

limited files (AAC, video files, etc.) that can be transferred by

drag-and-drop.

Install Windows Media Player 11 from the supplied CD-

ROM, then transfer files by drag-and-drop again. Before

installing the supplied Windows Media Player 11 on your

computer, make sure to check whether your software or

service corresponds to Windows Media Player 11. For

details on usage, or support on Windows Media Player, visit

the following web site:

http://support.microsoft.com/

 The USB cable is not connected to a USB port on your

computer properly.

Disconnect the USB cable, and then reconnect it.

 There is not enough free space in the built-in flash memory.

Transfer any unnecessary data back to your computer to

increase free space.

 You can transfer up to 8,192 playlists to the player. If the total

number of playlists on the player reaches 8,192, you cannot

transfer playlists to the player anymore. Furthermore, if a

playlist contains songs more than 65,535, you cannot transfer it

to the player.

 Songs with a limited playing period or playing count may not

be transferred due to restrictions set by copyright holders. For

details on the settings of each audio file, contact the distributor.

 Abnormal data exists on the player.

Transfer usable files back to your computer and format the

built-in flash memory on the player ( page 125).

 You may not be using the supplied software to transfer data to

the player.

 Install the supplied software and use it to transfer data.

 The data may be damaged.

Delete the data that cannot be transferred from your

computer, then import it to your computer again. When

importing data to your computer, close any other

applications to avoid data damage.

 You may be attempting to transfer a file that is not in a playable

format.

For information on the supported file format, see

“Supported file format” of “Specifications” ( page 173).

You may not transfer a file depending on the file

specification.

Continued

Connection with a computer (continued)

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