Wireless lan, Table of cont ents inde x – Sony NWZ-X1051F User Manual

Page 155

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Troubleshooting

NWZ-X1050 / X1051 / X1060 / X1061 .GB.4-141-609-11(1)

1

1

Wireless LAN

Symptom

Cause/Remedy

The player will not

connect to a wireless

network.

 “WLAN Function On/Off” option is set to “Off.”

Set the option to “On” ( page 127).

 Reconnect to a wireless network manually ( page 133).

 Check if extra settings are required to connect to the wireless

network, such as encryption key (WEP/WPA), fixed IP

address, or proxy setting ( page 127).

 The access point uses 152-bit encryption key or Shared Key

authentication as the encryption method.

WEP of the player does not support 152-bit encryption key

nor Shared Key authentication.

 The access point you want to use is set to make its SSID

invisible to users.

In this case, the access point may not be shown on the

wireless network access point list. Enter the SSID manually

( page 130).

 When connecting to the Internet, some public wireless LAN

access points require entering user ID and password by using

the Internet browser.

Check the public wireless LAN service you intend to

connect to.

 The access point of the wireless network may be using a

security protection system not supported by the player.

Consult with the administrator of your network.

 The access point may filter access by MAC address.

Check the MAC address of the player ( page 137), then

register the MAC address with the access point to connect

to the wireless LAN.

 The network settings of the access point are not correct.

Adjust the settings as described in the manuals that came

with the access point and in any information provided by

the administrator of the wireless LAN.

 The player is too far from the access point.

Move the player closer to the access point.

 Obstacles such as walls metal, or concrete between the player

and access point may adversely affect the connection.

Try moving the player to a different location.

 There is other equipment nearby using the 2.4 GHz frequency

band (such as a cordless phone, a microwave oven, or

Bluetooth computer equipment).

Move the equipment away or turn it off.

 The wireless LAN service is temporarily not available or

degraded.

Check with the administrator of your wireless LAN service

for the status.

Continued

Table of

Cont

ents

Inde
x

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