Sony PEG-TG50 - Manual (Page 18)

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B Is the memory space of your CLIÉ handheld sufficient?
Delete any unnecessary data and perform the HotSync
®
operation once
again.
B Are you using the same user name that is used for another CLIÉ handheld?
Change the user name.
Checking your computer
B Is the operating system on your computer compliant?
The following is the operating systems that are compliant with your CLIÉ
handheld. Operating systems other than the following are not supported.
• Microsoft Windows 98 Second Edition
• Microsoft Windows 2000 Professional
• Microsoft Windows Me
• Microsoft Windows XP
Note
Upgrade versions of operating systems are not supported.
B If you are using Windows 2000 Professional or Windows XP, log in as an
“Administrator.”
B Is the USB cable of the cradle connected to your computer?
B Is the HotSync icon displayed in the task tray in the bottom right-hand
corner of your computer screen?
If not, select the
Start menu, Programs ( All Programs in Windows
XP), Sony handheld , and HotSync Manager to start the HotSync
Manager.
B Is the Local USB check box in the menu (displayed by clicking the
HotSync icon selected?
If not, select the Local USB check box.
B Is the USB port active?
Check that the USB port works normally by connecting another USB
device such as a USB mouse.
B When using terminal extension products for laptops such as a port
replicator, you may not be able to use either the port replicator or the USB
port of your computer.
Performing initial checks