Sony PEG-TG50 - Manual (Page 2)

2
Frequently Asked Questions
Tips
• Many of the problems mentioned here can be solved by resetting your CLIÉ™ handheld.
b
For details on how to reset, refer to “Basic operations of your Sony CLIÉ™ handheld:
Restarting your Sony CLIÉ handheld” in the “Read This First (Operating Instructions).”
• The “ CLIÉ Appication Manual ” is installed on your computer when you install the Palm™
Desktop for CLIÉ software.
Why can’t I turn on my CLIÉ handheld?
• Is the POWER/HOLD switch of your CLIÉ handheld in the HOLD mode?
Your CLIÉ handheld does not operate when the POWER/HOLD switch is
in the HOLD mode. Make sure you release the HOLD mode.
• Has the battery of your CLIÉ handheld run out?
Place your CLIÉ handheld in the cradle connected to the AC adapter and
turn on your CLIÉ handheld after you charge it for a few minutes. If it turns
on, continue charging it for approximately five hours and then perform a soft
reset.
Why isn’t my CLIÉ handheld responding?
Is the POWER/HOLD switch of your CLIÉ handheld in the HOLD mode?
Your CLIÉ handheld does not operate when the POWER/HOLD switch is in
the HOLD mode. Make sure you release the HOLD mode.
Why can’t I perform a HotSync
®
operation?
Check the following:
• Your CLIÉ handheld is placed in the cradle properly.
• The USB cable of the cradle is directly connected to a computer’s USB port.
Do not use a USB hub.
• The Palm™ Desktop for CLIÉ software is installed on your computer.
• If you are using Windows 2000 Professional or Windows XP
*
, log in as an
“Administrator.”
* In this manual, Windows XP Home Edition and Windows XP Professional
are referred to as Windows XP.