If the wi-fi connection cannot be established – Panasonic HC-W850K User Manual

Page 172

Advertising
background image

- 172 -

≥ Please refer to the operating instruction of the device in use for details about the setting of the

wireless access point or smartphone.

If the Wi-Fi connection cannot be established

Problem

Check points

It cannot connect to the
wireless access point.

The wireless access point
is not detected.

(General)
≥ Turn ON the wireless access point.
≥ Approach the wireless access point and reconnect.
≥ If it takes time to complete the connection, the Wi-Fi

connection will be aborted.
Reset the connection settings.

≥ Check how to connect to the wireless access point and how

to set the security settings.

≥ Make sure the wireless access point is registered in this unit.

(

l 174

)

≥ The device may be unable to locate the wireless access point

due to problems with the signal. Refer to “Setting up a
connection manually”
. (

l 167

)

([WPS Connection])
≥ Make sure the wireless access point is in the correct WPS

standby mode.

≥ Make sure the PIN code has been correctly input.

([Search for wireless network] or [Manual Setting])
≥ Make sure the SSID and password have been correctly input.
≥ Check the Authentication method, Encryption type, and

Encryption key (Password).

Radio waves of the
wireless access point get
disconnected.

≥ The condition may improved by moving the location or

changing the angle of the wireless access point.

≥ If you use another 2.4 GHz band device such as a microwave

oven or cordless telephone nearby, you may interrupt the
signal. Keep a sufficient distance from these types of devices.

The Wi-Fi connection is
not possible between this
unit and a smartphone.

(Wireless Access Point Connection)
≥ Make sure the smartphone is properly connected to the

wireless access point by checking the Wi-Fi settings of the
smartphone.

≥ Make sure this unit and the smartphone are connected to the

same wireless access point.

≥ Make sure the wireless access point is registered in this unit.

(

l 174

)

(Direct Connection)
≥ Make sure the smartphone is properly connected to this unit

by checking the Wi-Fi settings of the smartphone.

≥ Make sure the SSID and Password have been correctly input.
≥ Make sure the smartphone is not connected to the wireless

access point. If it is connected to the wireless access point,
change the Wi-Fi access point using the smartphone’s Wi-Fi
set up.

Advertising
This manual is related to the following products: