Others – Panasonic DMC-ZS30K User Manual

Page 287

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Others

Q&A Troubleshooting

VQT4T08

- 287 -

About the Wi-Fi function (continued)

It takes long time every time to connect to a smartphone/tablet.

●

It may take longer time to connect depending on the Wi-Fi connection setting of the smartphone/

tablet, but it is not a malfunction.

This unit is not displayed in the Wi-Fi setting screen of the smartphone/tablet. It takes

time to setup the connection.

●

Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of the smartphone/tablet.

I have forgotten the login ID or password for the “LUMIX CLUB”.

●

Check the information in the login screen of “LUMIX CLUB”.

http://lumixclub.panasonic.net/eng/c/

I do not have a wireless access point at my home, but I would like to perform service

user registration of the “LUMIX CLUB”.

●

Service user registration for the “LUMIX CLUB” is not possible in the environment without a wireless

access point.

Pictures cannot be transmitted to the computer.

●

If a firewall is enabled by the OS or security software, this unit may be unable to connect to the

computer.

Images cannot be transmitted to the WEB service.

→ Confirm that the login information (login ID/user name/email address/password) is correct.

●

WEB service server or the network may be busy.

→ Try again after a while.

→ Check the site of the WEB service you are sending the image to.

It takes time to transmit an image to the WEB service.

●

Is the size of the image too large?

→ Transmit after dividing the motion picture with [Video Divide]

(→149)

.

→ Reduce the image size at [Size]

(→214)

, and then send.

●

It may take longer time to transmit when distance to the wireless access point is far.

→ Transmit closer to the wireless access point.

The image that was supposed to have uploaded to the WEB service is not there.

●

Upload may not complete when it is disconnected while transmitting the image.

●

It may take some time after uploading the image to be reflected in the WEB service depending on

the status of the server.

→ Wait for a while and try again.

●

You can check the transmission status on the WEB service link settings by logging into “LUMIX

CLUB”.

I would like to return the image in the WEB service to the camera.

●

The images in the WEB Service cannot be saved (downloaded) to this unit. Do not delete the

uploaded images, and make a backup of them.

I cannot display or delete the images uploaded to the WEB service by this unit.

●

The images uploaded to the WEB service cannot be displayed or deleted by this unit.

→ Perform the task using a smartphone/tablet or a PC.

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