Others – Panasonic DMC-ZS30K User Manual
Page 287
Others
Q&A Troubleshooting
VQT4T08
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About the Wi-Fi function (continued)
It takes long time every time to connect to a smartphone/tablet.
●
It may take longer time to connect depending on the Wi-Fi connection setting of the smartphone/
tablet, but it is not a malfunction.
This unit is not displayed in the Wi-Fi setting screen of the smartphone/tablet. It takes
time to setup the connection.
●
Try switching the ON/OFF of the Wi-Fi function in the Wi-Fi settings of the smartphone/tablet.
I have forgotten the login ID or password for the “LUMIX CLUB”.
●
Check the information in the login screen of “LUMIX CLUB”.
http://lumixclub.panasonic.net/eng/c/
I do not have a wireless access point at my home, but I would like to perform service
user registration of the “LUMIX CLUB”.
●
Service user registration for the “LUMIX CLUB” is not possible in the environment without a wireless
access point.
Pictures cannot be transmitted to the computer.
●
If a firewall is enabled by the OS or security software, this unit may be unable to connect to the
computer.
Images cannot be transmitted to the WEB service.
→ Confirm that the login information (login ID/user name/email address/password) is correct.
●
WEB service server or the network may be busy.
→ Try again after a while.
→ Check the site of the WEB service you are sending the image to.
It takes time to transmit an image to the WEB service.
●
Is the size of the image too large?
→ Transmit after dividing the motion picture with [Video Divide]
.
→ Reduce the image size at [Size]
, and then send.
●
It may take longer time to transmit when distance to the wireless access point is far.
→ Transmit closer to the wireless access point.
The image that was supposed to have uploaded to the WEB service is not there.
●
Upload may not complete when it is disconnected while transmitting the image.
●
It may take some time after uploading the image to be reflected in the WEB service depending on
the status of the server.
→ Wait for a while and try again.
●
You can check the transmission status on the WEB service link settings by logging into “LUMIX
CLUB”.
I would like to return the image in the WEB service to the camera.
●
The images in the WEB Service cannot be saved (downloaded) to this unit. Do not delete the
uploaded images, and make a backup of them.
I cannot display or delete the images uploaded to the WEB service by this unit.
●
The images uploaded to the WEB service cannot be displayed or deleted by this unit.
→ Perform the task using a smartphone/tablet or a PC.