Acer Altos G710 User Manual

Page 140

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5 Troubleshooting

130

Server hangs when the drivers are loaded.

•

Change the PCI interrrupt settings.

External device connected to a USB connector does not work.

Do the following:

•

Reduce the number of external devices connected to a USB hub.

•

Refer to the documentation that comes with the device.

There is problem with the application software.

Do the following:

•

Verify that the software is properly configured for the system.
Refer to the software installation and operation documentation
for instructions on setting up and using the software.

•

Try a different version of the software to see if the problem is with
the copy you are using.

•

Make sure all cables are properly connected.

•

If other software runs correctly on the system, contact your vendor
about the defective software.

No characters appear on the screen.

Check the following:

•

Is the keyboard functioning? Test it by turning the “Num Lock”
function on and off to make sure the Num Lock light is
functioning.

•

Is the video monitor plugged in and turned on? If you are using a
switch box, is it switched to the correct system?

•

Are the brightness and contrast controls on the video monitor
properly adjusted?

•

Is the video monitor signal cable properly installed?

•

Does this video monitor work correctly if plugged into a different
system?

•

Is the onboard video controller enabled in the BIOS?

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