BrandTech Scientific EASYCAL 4.0 - Manual (Page 33)

EASYCAL ™ User Guide Version 4.0 · Status: June 2008 33
EASYCAL
™
User Guide
8.2 Memory problems
The MS ACCESS database application, which forms the basis for the EASYCAL ™ program, requires at least 2
MB memory (RAM) and approx. 6 MB of free harddisk space. However, with this minimum hardware installation
the application will only run under ideal conditions. Under typical conditions, i.e. when other Windows applications
are using the available resources at the same time, the following problems may occur:
Not enough memory available to run the application
The available Windows system memory is no longer sufficient to start or run the EASYCAL ™ database applica-
tion. This problem occurs when one or more applications have already been started under Windows and these use
(large) amounts of main memory. You can resolve this problem by closing down one or more applications and/or
increasing the entire Windows memory capacity. You can also increase the (permanent) Windows external storage
file for this purpose. For further information, refer to your Windows Manual.
Not enough system resources available to update the display
System resources are internal MS WINDOWS resources. These are used at the same time by all applications.
Very graphics-oriented applications, for example, with complex images and buttons, tie up much of the system
resources. And, of course, the EASYCAL
™ database needs system resources. If these resources are no longer
available, the above error message is displayed.
Closing down other applications will help in most cases. But sometimes these applications will not free up the
resources that they used. If this is the case, the only solution is to restart Windows.
General Protection Fault
In most cases, the General Protection Fault is caused by old device drivers. For example, if the problem always
occurs when you are printing records, the printer driver you are using may be causing the problem. Contact your
supplier or the manufacturer of your hardware or the related driver for an updated driver version.
Each page of the record is printed on two or more pages
...as a result, nothing or only a few characters are printed on the follow-on pages.
❍ This error occurs when the width and/or length of the form exceeds the printable width/length of your printer.
You can adjust these values in the “Printer Settings” window, which is displayed each time you want to print a
record. Refer to your Printer Manual to establish the printable area of your printer. A printable width of 18 cm
is required for printing EASYCAL
™ records. The printable width is calculated from the width of the paper used
minus the preset margins.
❍ The default setting for IBM PROprinter-compatible dot-matrix printers using continuous feed paper size A4 is:
Left margin 1.5 cm
Right, top and bottom margin 1.0 cm
The top and bottom margin on laser printers should be set to 0.5 cm.