Appendix 3 trouble-shooting – Toshiba Magnia Z300 User Manual

Page 103

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Appendix 3 Trouble-shooting

General Problem

Problem

Correction

Communication between wireless LAN stations is not
possible.

· Check whether the wireless LAN card is correctly inserted.
· Check whether the driver is normally operating on the
server (access point).
· Check whether the station is operating in infrastructure
mode.
· Check whether both station and access point have the same
network name (ESSID).
· When WEP is enabled, check whether both station and
access point have the same WEP key.
· Check whether the station is within the area of
communication with the access point.
· If the 802.1X function is enabled, setting may have failed.
Refer to the later description about troubleshooting related
to the 802.1X function.

Communication between wireless LAN stations is possible
but communication with the PC on a wired LAN is not
possible.

· Check whether the access point is set up to connect to the
wired LAN network.
· Check whether the wired LAN driver is normally operating
on the server (access point).
· Check whether the wired LAN cable is correctly inserted in
the server (access point).
· When filtering by the MAC address is enabled, check
whether the address is correctly set up.
· If the 802.1X function is enabled, setting may have failed.
Refer to the later description about troubleshooting related
to the 802.1X function.


Wired LAN Selection Utility

Problem

Correction

The Wired LAN Selection Utility displays the message
"Initialization failed."

· Re-execute the initialization. If the error persists, reinstall
the Software Access Point.

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