Toshiba Magnia Z300 - Manual (Page 105)

Problem Correction
When the denied MAC address is cleared in the Access
Point Configuration Utility, the message "The deletion of
history failed" is displayed. · The access point may be busy. Wait a while and re-execute
the utility.
· By using the ping command, check whether the network is
disconnected.
· When the network is used from the remote PC, it must be
connected with a community name with writing authority.
Check whether the specified community name is correct,
and the authority is correctly set up.
802.1X Function
Problem Correction
The following message is posted to the event viewer
application log (source name: TSAPSVC):
“Authentication of the station <MAC address> failed.” · Authentication failed. Check the RADIUS server settings
and log.
The following message is posted to the event viewer
application log (source name: TSAPSVC):
“Authentication of the station <MAC address> timed-out.” · Check whether the IP address, port, and shared secret of the
RADIUS server defined by the access point setting utility
are correct
· Use the ping command to check whether the RADIUS
server responds.
The following message is posted to the event viewer
application log (source name: TSAPSVC):
“Configuration of <Property name> is invalid. Service is
stopping.” · Redefine the <Property name> using the access point
setting utility. If it does not cure the error, reinstall the
program.
The following message is posted to the event viewer
application log (source name: TSAPSVC):
“Required component(s) not found. Service is stopping.” · The component may not be installed correctly. Reinstall
the component.
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