Toshiba Magnia Z500 - Manual (Page 102)

Appendix 3 Trouble-shooting
General Problem
Problem Correction
Communication between wireless LAN stations is
not possible.
· Check whether the wireless LAN card is correctly
inserted.
· Check whether the driver is normally operating on
the server (access point).
· Check whether the station is operating in
infrastructure mode.
· Check whether both station and access point have
the same network name (ESSID).
· When WEP is enabled, check whether both station
and access point have the same WEP key.
· Check whether the station is within the area of
communication with the access point.
· If the 802.1X function is enabled, setting may have
failed. Refer to the later description about
troubleshooting related to the 802.1X function.
Communication between wireless LAN stations is
possible but communication with the PC on a wired
LAN is not possible.
· Check whether the access point is set up to
connect to the wired LAN network.
· Check whether the wired LAN driver is normally
operating on the server (access point).
· Check whether the wired LAN cable is correctly
inserted in the server (access point).
· When filtering by the MAC address is enabled,
check whether the address is correctly set up.
· If the 802.1X function is enabled, setting may have
failed. Refer to the later description about
troubleshooting related to the 802.1X function.
Wired LAN Selection Utility
Problem Correction
The Wired LAN Selection Utility displays the
message "Initialization failed."
· Reexecute the initialization. If the error persists,
reinstall the Software Access Point.