Bowflex TC5300 - Manual (Page 70)

 RePAIRS/MAInTAnenCe
Bowflex ® TreadClimber ® 100% Satisfaction Guarantee
We want you to know that your TreadClimber ® fitness machine is a superior product.
Your satisfaction is guaranteed. If, for any reason, you are not 100% satisfied with
your TreadClimber ® fitness machine, please follow the instructions below to return your
merchandise and receive a refund of the purchase price, less shipping and handling.
1. Call a TreadClimber ® Representative at 1-800-NAUTILUS (800-628-8458) for a
Return Authorization Number. Return Authorization will be granted if:
a. You purchased your Bowflex ® TreadClimber ® fitness machine directly from
Nautilus, Inc.; and
b. You are calling within 30 days of the delivery date of your merchandise.
At the time of your Return Authorization Call, the TreadClimber ® Representative will
also give you the address where you will send your return.
2. All returned merchandise must be properly packaged in the original boxes and in
good condition.
Note: You are responsible for return shipping and for any damage or
loss to merchandise that occurs during return shipment.
We highly recommend that you insure your shipment.
3. Please mark all boxes clearly with:
• Return Authorization Number
• Your Name
• Your Address
• Your Phone Number
Boxes without this information clearly marked on the outside may be refused.
4. Please make copies of your original invoice and put one in each box of merchandise.
Nautilus, Inc. must receive your shipment within two weeks from the date the
TreadClimber ® Representative issued you your Return Authorization Number.
Refunds may be denied or delayed if these instructions are not completely followed.
This TreadClimber ® Satisfaction Guarantee applies only to merchandise purchased by
consumers directly from Nautilus, Inc. This guarantee does not apply to sales made by
dealers or distributors.
saTisfacTion guaranTee