Troubleshooting guide – Philips SCF314-02 User Manual

Page 19

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Lack of suction

No milk being
expressed

° Ensure the pump is correctly assembled and that suction is being created.
° Relax and try again, as expression may improve after practice.
° Refer to the ‘Preparing to Pump’ section on page 7.

Pain in the
breast area
when expressing

° You may be pumping too hard. You do not need to use all the suction the pump

can generate. Try compressing the handle halfway.

° Try holding down the pump handle for 2-3 seconds per compression.
° Consult your health professional or breastfeeding advisor.

Milk is drawn up
the Let-down
Massage Cushion

° Try leaning slightly forward.
° Remove and re-fit the Let-down Massage Cushion to ensure it is firmly

attached and pushed far enough down the center of the funnel.

Cracking or
discoloration
of pump parts

° Avoid contact with antibacterial or abrasive detergents or cleaners as they

can damage the plastic. Combinations of detergents, cleaning products, sanitizing

solution, softened water and temperature fluctuations may, under certain

circumstances, cause the plastic to crack. If this occurs, do not use. The pump bodies

and breast milk containers are dishwasher safe but food colorings may discolor them.

Follow guidelines in ‘Cleaning and sanitizing your Your Pump’ on page 6. Keep the

product out of direct sunlight, as prolonged exposure may cause discolouration.

Lost or broken parts

° Contact Philips AVENT for replacements.

Call 1.800.54.AVENT or visit www.philips.com/AVENT

Pump not responding
to pressing of the
control handle

° Ensure the pump is correctly assembled and switched on with the power indicator

illuminated

GREEN

.

° Make sure the cables between the electric wall socket and the pump are correctly

connected.

Pump light
flashing

RED

° If the pump stops working and the power light is flashing

RED

then a fault has been

detected.

° 3 flashes, delay, 3 flashes, etc – the breast pump has detected a vacuum fault.

Switch off the motor and check tubing and connections for obstructions or

damage.

° 2 flashes, delay, 2 flashes, etc – the breast pump has detected that it is over the

acceptable temperature. Switch off the motor. Ensure unit is not exposed to heat

sources or sitting in direct sunlight. Allow unit to stabilize before trying again.

° Continuous flashing – the pump has detected that the control cable has been

incorrectly fitted/not fitted or the cable is damaged.

° Check that all the pump components have been assembled correctly and that the

white valve is positioned correctly.

° Ensure that the silicone diaphragm and Let-down Massage Cushion are fitted

securely to the pump body and a perfect seal is created, making sure to push the

Let-down Massage Cushion far enough down the center of the funnel.

° Make certain that the tubing connections and control handle are firmly in place.

18

Need Help? Call us at 1.800.54.AVENT or visit www.philips.com/AVENT

Troubleshooting Guide

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