Philips AVENT Comfort Double electric breast pump SCF334-04 Two 4oz bottles and nipples +travel bag More milk in less time User Manual
Page 15
Troubleshooting
This chapter summarizes the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country or visit us online at www.philips.com/support.
Problem
Solution
I experience pain
when I use the breast
pump.
Stop using the breast pump and consult your breastfeeding advisor. If the
pump body does not come away easily from the breast, it may be
necessary to break the vacuum by placing a finger between the breast
and the massage cushion.
The breast pump is
scratched.
In case of regular use, some light scratching is normal and does not cause
problems. However, if a part of the breast pump becomes badly
scratched or if it cracks, stop using the breast pump and contact the
Philips Consumer Care Centre or visit www.shop.philips.com/service to
obtain a replacement part. Be aware that combinations of cleaning
agents, sanitizing solution, softened water and temperature fluctuations
may, under certain circumstances, cause the plastic to crack. Avoid
contact with abrasive or antibacterial detergents as these can damage
the plastic.
The breast pump does
not work and the on/
off button flashes.
First check if you have assembled the breast pump correctly and make
sure that there is no kink in the tube. If you are using SCF332 with
batteries, replace the batteries according to the instructions in chapter
‘Preparing for use’, action 5. If you are using SCF334 or SCF332 on mains
electricity, check to make sure you are using the adapter that was
supplied with the product. If the problem persists, contact the Consumer
Care Centre in your country.
I do not feel any
suction.
Check if you have assembled the breast pump correctly by following the
steps in chapter ‘Preparing for use’. Make sure the silicone tube is firmly
attached to the motor unit and to the cap and diaphragm.
I need to replace the
silicone tube, but do
not know how to
remove it.
To remove the tube, grab it close to the motor unit and pull while
twisting it. To reconnect the tube, ease the tube back onto the connector
on the motor unit with a slight twisting motion. Make sure it is securely
attached.
EngliSh
15