Philips AVENT Comfort Double electric breast pump SCF334-04 Two 4oz bottles and nipples +travel bag More milk in less time User Manual

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Troubleshooting

This chapter summarizes the most common problems you could encounter with the appliance. If

you are unable to solve the problem with the information below, contact the Consumer Care

Centre in your country or visit us online at www.philips.com/support.

Problem

Solution

I experience pain

when I use the breast

pump.

Stop using the breast pump and consult your breastfeeding advisor. If the

pump body does not come away easily from the breast, it may be

necessary to break the vacuum by placing a finger between the breast

and the massage cushion.

The breast pump is

scratched.

In case of regular use, some light scratching is normal and does not cause

problems. However, if a part of the breast pump becomes badly

scratched or if it cracks, stop using the breast pump and contact the

Philips Consumer Care Centre or visit www.shop.philips.com/service to

obtain a replacement part. Be aware that combinations of cleaning

agents, sanitizing solution, softened water and temperature fluctuations

may, under certain circumstances, cause the plastic to crack. Avoid

contact with abrasive or antibacterial detergents as these can damage

the plastic.

The breast pump does

not work and the on/

off button flashes.

First check if you have assembled the breast pump correctly and make

sure that there is no kink in the tube. If you are using SCF332 with

batteries, replace the batteries according to the instructions in chapter

‘Preparing for use’, action 5. If you are using SCF334 or SCF332 on mains

electricity, check to make sure you are using the adapter that was

supplied with the product. If the problem persists, contact the Consumer

Care Centre in your country.

I do not feel any

suction.

Check if you have assembled the breast pump correctly by following the

steps in chapter ‘Preparing for use’. Make sure the silicone tube is firmly

attached to the motor unit and to the cap and diaphragm.

I need to replace the

silicone tube, but do

not know how to

remove it.

To remove the tube, grab it close to the motor unit and pull while

twisting it. To reconnect the tube, ease the tube back onto the connector

on the motor unit with a slight twisting motion. Make sure it is securely

attached.

EngliSh

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