Answer, Hang up, Configuration 3.1 – 2N IVR Editor manual v1.0 User Manual
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Configuration
3.1
14
Answer
Answer the call.
Insert this function at the beginning of the IVR tree to make a call be answered.
Change destination
Create a path to a new, existing or no destination.
Modify
Delay – set the call answering timeout.
Remove
Remove the Answer function.
Caution – IVR without Answer
You can use the IVR tree without the Answer function too but with the
Called and Calling menus only, where the call is routed according to the
called/calling number.
The voice message related to the Called/Calling menu is not played.
The voice message is played in the menu but not in the call, which results
in a call transfer delay (the call is not transferred until the menu voice
message has been played).
Do not set any voice message to eliminate the call transfer delay.
Hang Up
Use the Hang up function at the end of the IVR tree to terminate the call instead
of go on routing. No destination follows this function.
Rename
Rename the destination for better orientation in the IVR tree.
Remove
Remove the Hang up function.