2N IVR Editor manual v1.0 - Manual (Page 21)

Configuration 3.1
17
Wait
Wait for a defined period of time before proceeding to the next destination in the
IVR tree.
Rename
Rename the destination for better orientation in the IVR tree.
Change destination
Create a path to a new, existing or no destination.
Modify
ID – see Rename.
Delay – set the waiting time before proceeding to the next destination.
Remove
Remove the Wait function.
Play
Play the user-defined voice message.
Having created this function, you are immediately invited to insert a voice
message. You cannot add the function without inserting a voice message.
In addition, you can set Discontinue on DTMF and a delay.
Change destination
Create a path to a new, existing or no destination.
Modify
Play message – modify the set voice message.
Discontinue on DTMF – discontinue the voice message whenever a DTMF
character is pressed.
Delay – set the voice message playing timeout.
Caution
 Supported audio formats: wav, mp3 and alaw.
 wma formats are not supported now.