2N NetStar User Manual - Manual (Page 16)

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3.3 Ringing Take-Over
Do you need to take over a call from a busy or absent colleague just by lifting your
handset and dialling a service? Make your administrator set the Ringing Take–Over
service.
Call Take–Over from Own Group
You take over unanswered calls from the group to which your station belongs according
to their arrival order. You always take over the station that was the first to ring (FIFO).
Contact your administrator for your group specification and setting modifications as
necessary.
*#
Example: Suppose you want to take over a call coming to a station that belongs to
your ring group. Lift the handset and dial *#. You are automatically connected to the
caller and the original station stops ringing. If more calls than one are alerting your
ring group stations you always take over the first incoming call.
Call Take–Over from Selected Station
If you know the number of the ringing station, you can take over its call without
bothering about which call was the first to ring. In this way you can even take over the
calls that come to the stations that do not belong to your group.
**nn#
where n is the number of the station you want to take over the call from.
Example: Suppose you want to take over a call coming to station 101 without knowing
whether or not the station belongs to your ring group. Lift the handset and dial **. The
communication system invites you to enter the number of the station to be taken over.
Enter 101 and press # for confirmation. You are automatically connected to the caller
and station 101 stops ringing.
Call Take–Over from Selected Group
This service helps you take over a call from a group irrespective of whether or not you
are a member of the group. You always take over the first ringing call in this group. To
take over a call you must know the number of the group concerned. Contact your
administrator for the group numbers and setting modifications as necessary. Dial:
#*nn#
where n is the number of the group you want to take over the call from.
Example: Suppose you want to take a call coming to a station that belongs to group
17. Lift the handset and dial #*. The communication system invites you to enter the