2N NetStar User Manual - Manual (Page 41)

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6.3 Call Transfer
When you use the Mobility Extension station, you can transfer calls as if you used an
internal fixed line. Unlike with fixed stations, use the code 7* for transfer to the
Mobility Extension, which is an equivalent to the FLASH key. Calls can be transferred to
phone numbers both inside and outside the communication system. 2N NetStar
®
Using the call transfer code 7* you can also enable the Call Swapping or Return to
Transferred Call services from your Mobility Extension.
Call Transfer to Mobility Extension
Like with an internal station, transfer to the Mobility Extension can be with or without
hang–up. One and the same transfer code is used in either case but the transferring
procedures are slightly different. Dial:
7*nn
where nn is the number of the subscriber you want to transfer the call to.
Transfer with Hang–Up
Example: Suppose you want to transfer (with hang–up) an active call from your
Mobility Extension. During the call dial 7* and the selected phone number. The caller
hears music and is waiting. If you hear the alert tone, you can hang up to transfer the
call to the selected subscriber and the person under transfer hears the alert tone. If
you hear the busy tone, no call transfer can be made as the selected destination is
busy or unavailable. In that case return to the person to be transferred by re–entering
7* and either end the call or transfer it to another subscriber.
Transfer without Hang–Up
Example: Suppose you want to transfer (without hang–up) an active call from your
Mobility Extension. Dial 7* and the selected phone number during the call. The caller
hears music and is waiting. If you hear the alert tone, wait till the transferee answers
the phone and then either hang up to complete the transfer, or enter 7* to return to
the original call. If you hear the busy tone, the transfer cannot be completed as the
selected destination is busy or unavailable. In that case return to the person to be
transferred by re–entering 7* and either end the call or transfer it to another
subscriber.
Returning to Transferred Call or Call Swapping
Use this service when you have put one call on hold and are speaking to another
subscriber in an active call. Dial:
7*
Example: Suppose you are calling to the communication system from your Mobility
Extension and have put one call on hold and are making another call. To activate to the
subscriber on hold push 7*. Now you are speaking to the subscriber originally put on