AirLive NAS-235 - Manual (Page 86)

8. Troubleshooting
81 AirLive NAS-235 User’s Manual
8
8. Troubleshooting
This chapter lists some common problems, and the solution to them.
Problem 1: The NAS Utility doesn't list any NAS Servers.
Solution 1: Check the following:

The NAS is installed, LAN connections are OK, and it is powered
ON and startup is complete.

Ensure that your PC and the NAS are on the same network
segment. (If you don't have a router, this must be the case.)

Ensure that your PC has the TCP/IP network protocol loaded. In
Windows, this is done by using Control Panel-Network. If an entry
for TCP/IP -> Network card is not listed, use Add - Protocol -
Microsoft - TCP/IP to add it.
You then need to select the new entry (TCP/IP -> Network card),
click Properties, and configure the IP Address tab.

If your LAN has a DHCP Server, you can select "Obtain an IP
Address automatically".

Otherwise, you must select "Specify an IP Address", and enter
values for IP Address and Subnet Mask. The IP Address range
commonly used is 192.168.0.1 to 192.168.0.254, with a Subnet
Mask of 255.255.255.0. (The NAS Server's default IP Address is
192.168.0.2, with a Subnet Mask of 255.255.255.0). Remember
that each device needs a unique IP Address, and the same
Subnet Mask.
Problem 2: The NAS is configured, but I can't find it in Network
Neighborhood.
Solution 2 Try using Start - Find - Computer, and enter the NAS Server's name. If
this does not work, use Control Panel - Network to check the
following:

TCP/IP protocol is installed. If not, use Add - Protocol - Microsoft -
TCP/IP to install it.