100% satisfaction guarantee, Bench press, Unauthorized returns – Bowflex Classic Home Gym User Manual

Page 35

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EXERCISE

DATE:

DATE:

DATE:

DATE:

DATE:

DATE:

Bench Press

Sets

2

Reps

10, 9

Resistance

120, 130

Sets

Reps

Resistance

Sets

Reps

Resistance

Sets

Reps

Resistance

Sets

Reps

Resistance

Sets

Reps

Resistance

Sets

Reps

Resistance

Sets

Reps

Resistance

Sets

Reps

Resistance

Sets

Reps

Resistance

Sets

Reps

Resistance

Sets

Reps

Resistance

100% Satisfaction Guarantee

We want you to know that your Power Rod

®

Home Gym machine is a superior product. Your satisfac-

tion is guaranteed. If, for any reason, you are not 100% satisfied with your Power Rod

®

Home Gym

machine, please follow the instructions below to return your merchandise and receive a refund of the

purchase price, less shipping and handling.

This Power Rod

®

Home Gym Satisfaction Guarantee applies only to merchandise purchased by

consumers directly from Nautilus, Inc. This guarantee does not apply to sales made by dealers or

distributors.

1.

Call a Power Rod

®

Home Gym Representative at 1-800-NAUTILUS (1-800-628-8458) for a

Return Authorization Number (RMA). An RMA will be granted if:

a. The Bowflex

®

Power Rod

®

Home Gym exercise machine was purchased directly from

Nautilus, Inc.

b. The request to return the product is within 6 weeks of the delivery date of your

merchandise.

2.

If an RMA is granted, the following instructions will prevent delays in the processing of

your refund.

a. The merchandise must be returned to the address given to you at the time of the Return

Authorization Call.

b. All returned merchandise must be properly packaged in good condition, preferably in the

original boxes.

c. The exterior of the boxes should be marked clearly with:

• Return Authorization Number

• Your Name

• Your Address

• Your Phone Number

d. Additionally, a piece of paper with your name, address and phone number or copies of

your original invoice should be placed in each box of merchandise.

e. Your RMA number is time sensitive. Your shipment must be post marked within two weeks

from the date the Power Rod

®

Home Gym Representative issued the Return Authorization

Number.

NOTE: You are responsible for return shipping and for any damage or loss to merchandise that

occur during return shipment. Nautilus recommends that you obtain tracking numbers and

insure your shipment.

Unauthorized Returns

Nautilus, Inc. defines an unauthorized return as any merchandise returned to our facilities without

a valid and current Return Merchandise Authorization (RMA) number issued by Nautilus. Failure to

properly mark packages with a valid RMA number, or allowing an RMA number to expire, will cause

Nautilus, Inc. to consider a return unauthorized. Any merchandise returned without a RMA number

will not be subject to a refund or credit and Nautilus will discard the product. The customer assumes

all shipping and handling charges for any unauthorized return.

Owner’s Manual

34

Owner’s Manual

35

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