4 installing eyebeam, 1 windows installation, 2 macintosh installation – CounterPath eyeBeam 1.11 User Guide for Windows User Manual

Page 11: 5 uninstalling eyebeam, 1 uninstalling the windows version

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2.4 Installing eyeBeam

Installing eyeBeam is straightforward and follows familiar software installation procedure.

2.4.1 Windows installation

Follow the instructions below for a Windows installation of eyeBeam:

1. Exit any software applications that use sound such as CD and media players.
2. Run the setup executable file. This file will typically be called

eyebeam-CounterPath-

Win32-[build number].exe

or something similar. N

OTE

THAT

THE

INSTALLATION

WIZARD

WILL

PROMPT

USERS

TO

SHUT

DOWN

ANY

VERSIONS

OF

EYE

B

EAM

ALREADY

RUNNING

.

3. Follow the prompts offered by the installation wizard. N

OTE

THAT

USERS

MUST

ACCEPT

THE

LICENSE

AGREEMENT

TERMS

TO

INSTALL

EYE

B

EAM

FOR

W

INDOWS

.

4. Select Launch eyeBeam at the final step of the wizard to start using the softphone.
5. Click Finish to complete the installation.

2.4.2 Macintosh installation

Follow the instructions below for a Macintosh installation of eyeBeam:

1. The download file is an internet-enabled disk image; therefore most browsers should mount

the file automatically. If this is not the case, locate and double-click the

.dmg

file after

download.

2. Read the license agreement and click Agree to proceed. N

OTE

THAT

USERS

MUST

ACCEPT

THE

LICENSE

AGREEMENT

TERMS

TO

INSTALL

EYE

B

EAM

FOR

M

ACINTOSH

.

3. Drag the application icon to the folder allocated for installation. This will normally be the

Applications

folder. If the user does not have permission to install to the

Applications

folder, eyeBeam can be installed to another folder of the user’s choice.

2.5 Uninstalling eyeBeam

To uninstall an existing version of eyeBeam, follow the steps given below:

2.5.1 Uninstalling the Windows version

1. Launch the Windows Control Panel
2. Select Add or Remove Programs
3. Select the appropriate version of eyeBeam and click Change/Remove (or Add/Remove)

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