10 window controls, 1 window controls within eyebeam for windows, 2 window controls within eyebeam for mac – CounterPath eyeBeam 1.11 User Guide for Windows User Manual

Page 23: 11 help

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3.10 Window Controls

At the top of the dial pad are the help, minimize, and close buttons (see Figure 1). Depending on
the version running, the behavior of these buttons will vary as described below:

3.10.1 Window controls within eyeBeam for Windows

As expected, the minimize button will send the application to the Windows system tray. eyeBeam
users will still be able to receive calls when the softphone is minimized. The close button will
shut down the application altogether; users will not be able to receive calls after closing the
application. N

OTE

THAT

THIS

BEHAVIOR

IS

DIFFERENT

FROM

PREVIOUS

VERSIONS

OF

EYE

B

EAM

SOFTPHONES

.

3.10.2 Window controls within eyeBeam for Mac

As with other Mac OS X applications, the minimize button will send eyeBeam to the Dock. Like
the Windows version, the close button shuts down the application in one step.

To hide the Mac version of eyeBeam, select Hide eyeBeam from the Application menu item
labeled eyeBeam in the familiar Mac OS X menu bar. eyeBeam and all of its windows will
become invisible, although its icon will remain in the Dock. Click on the icon in the dock to
reveal eyeBeam once again. N

OTE

THAT

WHEN

THE

PHONE

IS

HIDDEN

,

THE

D

OCK

ICON

WILL

BOUNCE

WITH

THE

R

ING

!

MESSAGE

SUPERIMPOSED

TO

SIGNAL

AN

INCOMING

CALL

.

3.11 Help

Clicking the help button at the top of the dial pad will open the CounterPath Softphone Support
Forum, where users can post any issue regarding the use of a softphone and receive help from
other users and members of the CounterPath support team. N

OTE

THAT

CO

-

BRANDED

VERSIONS

OF

EYE

B

EAM

MAY

LINK

TO

THE

SERVICE

PROVIDER

S

HELP

SITE

INSTEAD

.

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