2 firewall/nat – CounterPath eyeBeam 1.11 User Guide for Windows User Manual

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Using dialing prefixes to access different SIP proxy accounts

When following the instructions provided in this section to configure a new SIP account,
eyeBeam users can also designate an associated dialing prefix to use for making calls through that
specific SIP account. To access a specific SIP account, enter the appropriate prefix before
entering the desired number to call; to view or change the dialing prefix, access the Settings menu
and complete these steps:

Expand the Add a New SIP Account sub-menu

1. Click on Advanced
2. Locate the Dialing plan input option and either:

• use the displayed prefix to access the specific SIP account
• change the prefix to one more acceptable for accessing the specific SIP account

5.4.2 Firewall/NAT

Password:

This value is assigned to the user by their VoIP
service provider.

Authorization user name:

May be required by the service provider. The value
is often blank, or the same as the user name.

Domain:

The domain name for the user’s service provider.

Domain Proxy Host:

The fully-qualified domain name or IP address of
the SIP proxy.

Use as Outbound Proxy:

Check this box to use the domain proxy host as an
outbound proxy. Often an outbound proxy is used
for call accounting and may be used to traverse
firewalls.

Register with domain:

Check this box if users must register with their SIP
proxy to receive inbound calls.

SIP Listen Port:

Set this value to specify the UDP port on which to
listen for SIP messages.

Clear Proxy button:

Click this button to clear any information in the
current dialog.

Send internal IP:

Some firewall proxies require the user’s internal IP
address.

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