CounterPath eyeBeam 1.11 User Guide for Windows - Manual (Page 44)

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One-way audio
If a firewall restricts incoming connections, users may get only one-way audio. Configure
eyeBeam to use the service provider’s Outbound Proxy (if available), as explained under
Firewall and NAT issues earlier in this appendix.
Diagnostic Log
eyeBeam writes diagnostic information to a log file. Users can view this log file by pressing F9
on their keyboard. The log is rather cryptic, but when having difficulties with eyeBeam, it may
become necessary for the user to e-mail the log to their technical support representative.
Figure 11 - The Diagnostic Log
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