CounterPath eyeBeam 1.11 User Guide for Windows - Manual (Page 20)

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As a call arrives, click the Dial button (or press Enter on the computer keyboard) to answer.
Users can also click the appropriate flashing line button to answer the incoming call.
3.7 Placing a Call on Hold
While engaged with a call, users can place that call on hold by either clicking the corresponding
line button or by selecting another line altogether. The on-hold line’s button will flash to indicate
that its corresponding call has been placed on hold. To resume a call that is on hold, select the line
again by clicking on the appropriate button.
3.8 Dial Pad Controls
As described below, the eyeBeam dial pad includes several controls which allow users to
customize their softphone experience:
3.8.1 Microphone and speaker adjustment
The eyeBeam dial pad includes microphone and speaker sliders as shown in Figure 1. Simply
click on the slider and drag it up or down to increase or decrease the desired level.
Users may also mute the softphone so that the other party cannot hear what is being spoken. Press
the MUTE button at the bottom-left of the dial pad to mute the phone. Press the button once more
to take the phone off mute.
Incoming calls will be indicated in the call
display as shown in Figure 5 to the right.
Calls will arrive on Line 1 by default, and
are indicated by a flashing light on the line
button.
Users can choose to ignore calls by clicking
the Ignore button found within the call
status screen below the caller ID of the
incoming call.
Figure 5 - Incoming Call
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